Concierge Second Home Management

Professional Oversight for Your Florida Home

Care for Your Home While You Are Away

Owning a second home in Florida should be enjoyable, even when you are hundreds or thousands of miles away.

Our Concierge Second Home Management service provides regular local oversight for personal-use vacation homes that are not operated as short-term rentals. We help monitor the property, coordinate maintenance, communicate with service providers, and keep you informed while the home is unoccupied.

You enjoy your Florida home when you are here. We help care for it when you are away.

A Better Way to Care for Your Florida Home

An unoccupied home can develop problems without anyone noticing. A minor plumbing leak, air-conditioning issue, tripped breaker, pool equipment problem, storm-related concern, or HOA notice can become more serious when it is not addressed promptly.

Our team performs scheduled visits using a consistent property checklist. When we identify an issue, we document it, notify the owner, and help coordinate the appropriate next step.

We serve as your local point of coordination, helping you communicate with vendors, associations, utilities, and other authorized parties without the owner having to manage every detail from a distance.

Complete Second Home Management

Monthly Home Inspections

During scheduled visits, our inspection and monitoring service can include:

• Walking through all accessible rooms and checking the general condition of the property
• Checking the thermostat, air-conditioning operation, filter condition, and condensate drain line
• Looking for visible plumbing leaks and flushing toilets
• Checking the main electrical panel for tripped breakers and testing ceiling lights
• Checking smoke detectors for active low-battery warnings
• Confirming that refrigerators and freezers appear to be operating
• Checking the general condition of patios, decks, flooring, lawns, trees, and landscaping
• Testing electronic locks, garage doors, and security or alarm systems when applicable

Pool Spa and Screen Enclosure Oversight

For homes with a pool, spa, or screen enclosure, our scheduled visits can include:

• Checking whether pool equipment appears to be operating
• Observing whether the pool is clean and the water level appears normal
• Looking for visible equipment concerns
• Checking the general condition of the screen enclosure

Mail and Package Handling

During the scheduled property visit, we collect mail delivered to the residence and bring packages left by delivery services inside the home when reasonably possible. This service applies to mail and packages delivered to the property and does not include routine post-office pickup.

Maintenance and Repair Coordination

When the property needs attention, we help organize the work and keep the owner informed. Depending on the situation and the authority provided by the owner, our service can include:

• Coordinating routine and emergency repairs with qualified service providers
• Requesting estimates and presenting them to the owner when approval is required
• Providing access to authorized vendors
• Monitoring scheduled work and documenting the status of open items
• Performing follow-up visits to help verify that authorized work was completed
• Providing preventive-maintenance recommendations and service-provider referrals
• Coordinating special visits, such as access for deliveries or service appointments

The owner determines the level of repair authority in the management agreement. Third-party services, materials, repairs, and replacement items remain the owner’s responsibility.

HOA and Administrative Support

Association and municipal notices often have deadlines. When the owner provides the relevant correspondence, we can help coordinate the local response and corrective work.

• Monitoring HOA and municipal correspondence supplied by the owner
• Coordinating corrective action for maintenance or compliance concerns
• Communicating with authorized association representatives and service providers
• Assisting with document delivery, certified mail, and other administrative needs when requested

Utility and Residential Service Coordination

When requested, we can help coordinate activation or setup of essential and residential services, including electricity, water, gas, internet, lawn service, and pool service. Owners must provide copies of monitored utility bills and important service notices so we can respond to issues identified in those communications.

Emergency and Access Services

When an urgent issue arises, we can help coordinate access, communicate with the appropriate service provider, and keep the owner informed. Emergency visits, key delivery, and after-hours assistance are handled according to availability and the terms of the management agreement.

Support for International and Out of State Owners

Managing a Florida home from another state or country can make even a simple maintenance issue difficult to coordinate.

Our team provides local assistance and owner communication in English and Brazilian Portuguese. We can communicate through familiar channels such as WhatsApp, email, telephone, and video calls, making it easier for owners to understand what was observed, what action is recommended, and what happens next.

The owner remains in control of the property and major decisions. We provide the local oversight and coordination needed to carry out those decisions.

Why Work With a Second Home Manager

Regular Eyes on the Property

Scheduled visits provide a consistent opportunity to observe the home while it is unoccupied and document its general condition.

Early Issue Identification

Identifying visible concerns sooner may help reduce the risk that a manageable maintenance issue becomes a larger repair.

Reliable Local Coordination

We provide a local point of contact for approved vendors, service appointments, property access, and follow-up.

Clear Owner Communication

Owners receive organized information about inspections, identified concerns, maintenance activity, and outstanding items so they can make informed decisions from a distance.

Ready for Your Return

Ongoing oversight helps reduce unpleasant surprises and makes it easier to prepare the home for the owner’s next visit.

Designed for Personal Use Second Homes

This service is designed for privately owned second homes and family vacation homes that are primarily used by the owner, family members, and invited guests.

It is not a short-term rental, Airbnb, guest-booking, or vacation-rental management service. If the property is rented to tenants, a separate leasing or rental-management service and agreement will be required.

You Enjoy Your Florida Home We Handle the Details

Our goal is simple: help keep your property monitored, maintained, and ready for use while giving you a reliable local team to coordinate the details.

Serving second-home owners in Orlando, Longwood, Kissimmee, and surrounding Central Florida communities.

Ready to Simplify Second Home Ownership

Tell us about your property, how often you are away, and the type of local support you need.