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State and local laws vary significantly on this. In some jurisdictions, source of income is a protected class, which means declining a qualified applicant based solely on housing voucher status may expose you to liability. We recommend reviewing the specific regulations in your area before making that determination, and we are happy to guide you through what applies to your market.
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Yes. Alves and Howell Lease & Management operates as a fully licensed real estate brokerage, held to the professional and legal standards that designation requires. Licensing is not a checkbox for us — it is the foundation of the trust and credibility we bring to every client relationship.
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For urgent property matters, yes. We maintain an emergency contact line for situations that cannot wait. Routine inquiries and general communication are handled during normal business hours, where we can give your questions the full attention they deserve.
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Yes. Owner disbursements are processed via direct deposit, so your rental income arrives in your account on a predictable, reliable schedule — no checks to wait on, no unnecessary delays.
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You are welcome to review the lease before it is executed. As your property manager, we handle the signing on your behalf under the authority granted through your property management agreement, but transparency is important to us and we want you fully informed at every stage.
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Yes. Alves and Howell Lease & Management operates as a full-service real estate brokerage alongside our property management and interior design divisions. Whether you are looking to acquire additional investment properties or considering a sale, we can have that conversation with the same expertise we bring to management.
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Disbursements are issued on a regular monthly cycle, typically after rent has been collected and operating expenses have been reconciled. You receive funds via direct deposit, along with a statement that accounts for every line item.
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We offer online payment options that make it straightforward for residents to pay on time, alongside traditional methods where needed. Late payments are addressed promptly and in accordance with the terms of the lease, protecting your income and the integrity of the tenancy.
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Standard lease terms are typically twelve months, which provides stability for both the owner and the resident. Shorter or longer terms may be available depending on market conditions and your specific goals for the property — something we assess on a case-by-case basis.
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Security deposit amounts are set in compliance with applicable state and local laws and are calibrated to reflect current market standards. The specific amount is determined by factors including the rental rate and the results of a comprehensive application review.
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Once your property management agreement is in place and the property is ready for leasing, we can move quickly. Our onboarding process is designed to be thorough without being slow, so you are not left waiting to get your investment working for you.
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We manage single-family homes, multi-family residential properties, condominiums, and select commercial spaces. Each property type receives the same standard of attentive, detail-oriented management that defines how Alves and Howell Lease & Management operates.
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Owners receive regular financial statements that cover rent collection, expense disbursements, and maintenance activity. We believe in giving you a clear, accurate picture of your property's performance — not just when you ask for it, but as a consistent part of how we manage on your behalf.
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Security deposits are held in a dedicated trust account that is legally separate from our operating funds, in full compliance with state and local requirements. The handling, recordkeeping, and eventual disposition of deposits follow the statutory timelines and procedures that govern your property's jurisdiction.