Tenant FAQs

Properties are rented on a first-come, first-served basis, and a completed application with the required fees is what secures your place. At Alves and Howell Lease & Management, we guide you through the process with transparency so you can move forward with confidence. We recommend applying as early as possible to avoid missing out on the home you want.

Move-in costs vary by property, but tenants are typically required to pay the first month's rent along with a security deposit before moving in. Certain properties may also require last month's rent upfront. We will walk you through the specific requirements for your chosen property so there are no surprises.

All applicants must be of legal age to enter into a lease agreement, which is generally 18 years or older. This ensures that every lease is a binding and protected agreement for everyone involved.

Yes, security deposits are refundable provided the property is returned in good condition, with no damage beyond normal wear and tear, and all lease terms have been honored. Deductions may apply for unpaid rent, damages, or cleaning fees. Our team handles this process with full transparency and fairness.

A cosigner may be required when an applicant does not meet the income, credit, or rental history qualifications on their own. Cosigners must meet our financial standards and sign a guarantor agreement. We approach this process with care and clear communication so every party understands their responsibilities.

Applications can be submitted online or in person, depending on the property. You will need a completed application, an application fee, and supporting documentation such as proof of income and a valid form of identification. Our team is here to make the process as straightforward and stress-free as possible.

Rent can typically be paid by automatic bank transfer, or approved payment, depending on the payment options available for your property. We aim to offer convenient options that fit your routine and give you peace of mind each month.

Before bringing a pet into your home, review your lease agreement and reach out to our management team directly. Some properties welcome pets with an additional pet deposit or monthly pet rent, while others have specific restrictions in place. We will give you a clear and honest answer so you can plan accordingly. Pet rent, pet fees, and pet deposits do not apply to assistance animals for persons with disabilities, including service and emotional support animals. Reasonable accommodation requests are welcome.

All tenants listed on the lease share responsibility for the full lease term. If you plan to move out while your roommate stays, they may need to qualify independently or identify a suitable replacement tenant who receives approval from our management team. We recommend reaching out to us early so we can guide you through the process with care and clarity.

Most leases require written notice within a specific timeframe before your move-out date. Review your lease for the required notice period and submit your intent to vacate in writing before the deadline. Our team will ensure you have everything you need to close out your tenancy smoothly and respectfully.

Breaking a lease is sometimes unavoidable, but it is important to first review your lease agreement for early termination terms or penalties. Notify Alves and Howell Lease & Management as soon as possible so we can explain your options and help minimize any costs or complications. In some cases, fees or continued rent obligations may apply depending on the circumstances and local regulations.